About Us

First Class Processing was incorporated with one goal in mind: to provide premium business solutions at competitive value with an exemplary customer experience.

Over the years, our business has expanded. Despite our growth, our focus on serving our customers, from small mom and pop proprietors to major corporations, states, non-profits and municipalities we have maintained the same exemplary customer experience for our customers. With a knowledgeable sales team and “ask-me-anything” customer service representatives, we strive to help each customer to make an informed and knowledgeable purchase that they will enjoy for years to come.

The brands and products featured by First Class Processing are hand selected for quality, security, efficiency, durability, and style.  We proudly stand behind every product available through our marketplace. Throughout our  years in business, we’ve built longstanding relationships with both our customers and vendors, keeping us up to date on changing trends and technologies in the ever changing business world, shifting products and services to fulfill the needs and wants of our valued customers. These relationships enable us to continue to provide the best products  and services possible.

What Sets us Apart?

1. We are Local: We work and live in the same community. We stay loyal to Massachusetts and the Southern Maine and New Hampshire. We are often only 30 minutes away. We offer a local, personal approach to the application of our products & services. Our incredible staff are the most responsive in the industry (after all we are Massachusetts and NH natives). We understand your needs because we are part of the same business community and family.
2. Trained Sales & Customer Service Representatives: Beyond our extensive selection, what makes us unique is our commitment to customer service through our knowledgeable and experienced service team. Each member of our team has received comprehensive, hands-on product training, providing each customer with an exemplary customer experience.
3. Customer Service at Your Fingertips: Each of our team members have a drive to always put the customer first. The “ask me anything” style of service that has become a focal point of the First Class Processing success story.

A Reputation You Can Trust

1. Customer Approval: Continually striving to improve customer satisfaction, First Class Processing is a trusted and credible service provider, receiving overwhelming positive reviews and holding an amazing 5 star overall satisfaction rating from every rating engine that features our company.
2. Authorized Dealer: We are an Authorized Dealer for every brand we carry, which means better and faster service at a lower cost, from a local partner.

Shop with Confidence

1. High Standards for Quality: Our commitment to a superior customer experience begins with our staff. People and service make the difference. Secondary but extremely important is our selection of  products and services. We only select from brands which meet our high standards for use, dependability,  efficiency, growth, value, and quality.
2. Safe & Secured Experience: We proudly display the McAfee Secure trust mark on our website, so customers can feel secure knowing we’ve passed McAfee’s intensive, daily security scan. You can also be confident in knowing that we are a verified Authorize.Net merchant.