About Us

First Class Processing was incorporated with one goal in mind: to provide premium business solutions at competitive value with an exemplary customer experience.

Over the years, our business has expanded. Despite our growth, our focus on serving our customers, from small mom and pop proprietors to major corporations, states, non-profits and municipalities we have maintained the same exemplary customer experience to our customers. With a knowledgeable sales team and “ask-me-anything” customer service representatives, we strive to help each customer to make an informed and knowledgeable purchase that they will enjoy for years to come.

The brands and products featured by First Class Processing are hand selected for quality, durability, and style, and we proudly stand behind every product available through our marketplace. Throughout our ten years in business, we’ve built longstanding relationships with both our customers and vendors, keeping us up to date on changing trends and technologies in the everchanging business world, shifting products and services to fulfil the needs and wants of our valued customers. These relationships enable us to continue to provide the best products  and services to our customers.

 

What Sets us Apart?

  1. We are Local: We work and live in the community. We stay loyal to Massachusetts and the Southern Coast of Maine and New Hampshire. We are often only 30 minutes or less from you and offer a local and personal approach to our clients. Our service and sales staff are the most responsive team in the industry. We understand your needs because we are part of your neighborhood.
  2. Trained Sales & Customer Service Representatives: Beyond our extensive selection, what makes us unique is our commitment to customer service through our knowledgeable and experienced customer service team. Each Representative has received comprehensive, hands-on product training, providing each customer with an exemplary online ordering experience.
  3. Customer Service at Your Fingertips: Each representative has a drive to always put the customer first. Their “ask me anything” style of service that has become a focal point of the First Class Processing success story.

A Reputation You Can Trust

  1. Customer Approval: Continually striving to improve customer satisfaction, First Class Processing is a trusted and credible retailer, receiving overwhelmingly positive reviews and holding an amazing overall satisfaction rating from every rating engine.
  2. Authorized Dealer: We are an Authorized Dealer and Authorized Online Retailer for every brand we carry, which means better and faster service.

Shop with Confidence

  1. High Standards for Quality: Our commitment to a superior customer experience begins with our selection of our products and services. We only select from brands which meet our high standards for use, dependability,  efficiency, growth, value, and quality.
  2. Safe & Secured Experience: We proudly display the McAfee Secure trustmark on our website, so customers can feel secure knowing we’ve passed McAfee’s intensive, daily security scan. You can also be confident in knowing that we are a verified Authorize.Net merchant.